Privacy Policy
The OB TRADE IMPORT EXPORT CONNECT website is owned by OB TRADE, which acts as the data controller for your personal data.
We have adopted this Privacy Policy, which outlines how information collected by OB TRADE IMPORT EXPORT CONNECT is processed and explains why we collect certain personal data about you. Therefore, you should read this Privacy Policy before using the OB TRADE IMPORT EXPORT CONNECT website.
We take care of your personal data and are committed to ensuring its confidentiality and security.
Personal information we collect:
When you visit OB TRADE IMPORT EXPORT CONNECT, we automatically collect certain information about your device, including your web browser, IP address, time zone, and information about some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and how you interact with the site. We refer to this automatically collected information as “Device Information.” We also have the right to collect the personal data you provide to us during the registration process (first name, last name, address, payment information, etc.); this is necessary for us to fulfill the contract.
Why do we process your data?
Our top priority is customer data security; therefore, we process only the minimum amount of user data strictly necessary to maintain the website. Automatically collected information is used solely to identify potential instances of misuse and to generate statistical data regarding website usage. This statistical data is not aggregated in a way that would identify a specific user of the system.
You can visit the website without revealing your identity or disclosing any information that could identify you. However, if you wish to use certain features of the website, subscribe to our newsletter, or provide other information by filling out a form, you may provide us with personal data such as your email address, first name, last name, and phone number. You have the option to choose not to share your personal data; however, in that case, you may not be able to take advantage of certain features of the website. For example, you will not be able to subscribe to our newsletter or contact us directly through the website. Users who are unsure about which information is required are free to contact us using the contact information provided below: destek@obtrade.com.tr.
Your Rights:
You have the following rights regarding your personal data;
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights regarding automated decision-making and profiling
If you wish to exercise these rights, please contact us using the contact information provided below.
Links to other websites:
Our website may contain links to other websites that we do not own or control. Therefore, we recommend that you exercise caution when leaving our website and read the privacy policies of any website that may collect personal information.
Information security:
We store the information you provide to us on computer servers in a secure environment protected against unauthorized access, use, or disclosure. We take reasonable administrative, technical, and physical measures to protect against unauthorized access, use, alteration, and disclosure of personal data. However, it is important to note that data transmission over the Internet or a wireless network cannot be guaranteed.
Legal Disclosure:
We will disclose the information we collect, use, or receive as required by law or where permitted; this is done to comply with a subpoena or similar legal process, and will be done if we believe in good faith that it is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request.
Payment Policy
Payment Methods
Our goal is to provide our customers with a secure and convenient payment experience.
Currently, we accept payments for orders via bank transfer (EFT). An online payment option will also be launched soon to strengthen our secure online payment infrastructure. We will announce the availability of new payment methods on our website as they become active.
Order and Payment Confirmation
Once your order has been placed, your payment details will be sent to you. After the bank transfer or EFT is completed and we have confirmed that the payment has been received in our accounts, your order will be approved and the delivery process will begin.
Digital Product Delivery
The digital data files and content you purchase will be delivered or credited to your account as soon as possible after payment is approved. Delivery times may vary depending on the payment verification process and order volume.
Secure Payment
All payments are processed using secure methods. Bank transfers/EFT transactions are processed directly through our company accounts. Once the Paysera payment system goes live, all card and online payment transactions will be processed through Paysera’s secure payment infrastructure, and we will neither view nor store your payment card information.
Currency
Payments are accepted in the currency specified at the time of order. Any bank fees, exchange rate differences, or transfer fees that may arise from international payments are the customer’s responsibility.
Cancellation and Returns
Since the purchased products are digital data and electronic content, cancellation and return requests are generally not accepted once the product has been delivered or access has been granted.
However, in the event of an incomplete delivery, a technical issue, or an error on our part, we will conduct the necessary investigation and provide an appropriate solution as soon as possible.
Security and Verification
To maintain a secure shopping environment, orders may be subject to an additional verification process when deemed necessary. We reserve the right to request additional information or payment verification in the event of suspicious transactions.
Contact Information
If you would like to learn more about this Policy or contact us regarding any matter related to your personal data and rights, you may send an email to destek@obtrade.com.tr.